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IT HELPDESK OFFICER - GERMAN, SLOVENIAN, POLISH

Timisoara

The context:

Our client, one of the biggest multinational companies is looking for more IT Helpdesk Agents with strong German, Slovenian or Polish skills, both written and spoken. You will be located in their site from Timisoara, being part of a young and awesome global team, working as 1st level IT Support at an international level.


RESPONSIBILITES and TASKS:
  • Documentation and presentation of new solutions
  • Collect, document and handle orders, inquiries, malfunctions and problems
  • Offer technical support to your colleagues from Germany/ Slovenia/ Poland operating with Microsoft Office applications, and other internal tools
  • Handle user-specific and technical questions
  • Identify problems, problem solving and fault analysis

REQUIRED SKILLS and QUALIFICATIONS:
  • Excellent knowledge (oral and written) of German/ Slovenian/ Polish languages
  • Willingness to work in shifts
  • Customer service and solution-oriented person, with the ability of crossfunctional thinking
  • High degree of self-motivation
  • Ability to work under pressure
  • Very good communication skills and capacity to work in a team

Apply at: recruitment@fbtalentsearch.com